Primary Services Supplied
- Support Quinn's Restaurant & Lounge by generating content for Facebook, Instagram and Quinn's Website.
- Write copy and design components for marketing and communications initiatives and campaigns that
- support and promote events, specials and traffic to the Quinn's
- support customer retention, customer satisfaction and interact as problem-solver for customers experiencing a less than ideal meal
- increase brand awareness, and support the Quinn's Restaurant & Lounge ownership's vision and mission
- audition, hire and promote live acts
- communicate with musicians to confirm dates/rates paid and to solve any related issues
- available on-call for issues surrounding any of the above
- monitor and maintain the company Website
- monitor and reply to ALL REVIEWS, positive or negative
- monitor and reply to ALL messages on social media (a LOT)
- manage radio contract / scripts / communication
While in large part, the above is what I do for Quinn's. I also do a LOT of the following
- field calls from people wanting to work with and for Quinn's
- send and receive hundreds of direct messages to and from musicians, potential vendors / employees, etc.
- field emails from all sorts of vendors, potential vendors, never-gonna-be vendors, the fire department, music licensor, etc.
- monitor and edit all delivery menus
- monitor delivery of new tablets or equipment related to delivery services
Special Projects
- order voicemail/install voicemail on Quinn's phone system
- replacing faulty delivery service hardware (like tablets or chargers) it takes approximately 3 phone calls and 3 or more emails
- record and install voicemail greeting
- research how to change time-to-answer
- monitor delivery of new tablets or equipment related to delivery services
