• Support Quinn's Restaurant & Lounge by generating content for Facebook, Instagram and Quinn's Website
  
• Maintain the St. Patrick's Day COUNTDOWN
  https://quinnsrestaurant.com/countdown/
  
• Write copy and design components for marketing and communications initiatives and campaigns that
  
• Support and promote events with event pages / posts and publishing to local Event Calendars
  
• Publish daily specials
  
• Drive traffic to Quinn's
  
• Deliver support to customers calling / writing / reviewing
  
• Drive customer retention, customer satisfaction and interact as problem-solver for customers experiencing a less than ideal meal
  
• Increase brand awareness,
  
• Build community around the Quinn's brand
  
• Support the Quinn's Restaurant & Lounge vision and mission
  
• Audition, hire and promote live acts
  
• Communicate with musicians to confirm dates/rates paid and to solve any related issues
  
• Available on-call for issues surrounding any of the above
  
• Monitor and maintain the company Website
  
• Monitor and reply to ALL REVIEWS, positive or negative from FACEBOOK, TRIP ADVISOR, GOOGLE, YELP and Quinn's own review page :: https://quinnsrestaurant.com/reviews
  
• Monitor and reply to ALL messages on social media (a LOT)
  
• Manage radio contract / scripts / communication
  
• Host and maintain two websites
  
• Install security certificates on each of two sites, annually
  

Secondary Services

• Field calls from people wanting to work with and for Quinn's
  
• Order printed items including :: buy one get one drink cards, lunch club cards, business cards, game-day menus, game-day signage, Review-us cards, tent-cards, logo labels, etc.
  
• Send and receive hundreds of direct messages to and from musicians, customers, potential vendors / employees, etc.
  
• REVIEWS - daily monitor, reply to and notify Rick of egregious complaints.
  
• Deliver and keep track of gift certificates given to reviewers, who've shared a negative experience.
  
• Build Swag store online. https://quinnsrestaurant.com/swag/
  
• Work with vendor to get photographs of swag for store.
  
• Design coffee mug art / handle production art with vendor
  
• Design art for pens 
  
• Field emails from all sorts of misc. places, the fire department, music licensor, etc.
  
• Monitor and edit all delivery menus 
  
• Create separate 'delivery menu' that has 20% increase on prices. Track edits.
  
• Add alcohol to all delivery menus allowing it
  
• Request and monitor delivery of new tablets or equipment related to delivery services
  
• Troubleshoot issues with delivery services.
  
• Work with talent to create invites to live shows.
  

  
  

• Order voicemail/install voicemail on Quinn's phone system
  
• Record and install voicemail greeting
  
• Research how to change time-to-answer
  
• Monitor delivery of new tablets or equipment related to delivery services